Support & Maintenance

We understand that efficient resource management is the key to maximising operational efficiency within your enterprise. Often, a large amount of resources are dedicated to support and management of legacy systems and legacy applications that consume an inordinate amount of your resources.

Core offers cost-effective Support and Maintenance services for your enterprise and provides you with the freedom allocate those resources to new strategic initiatives. Our experts adopt proactive processes that enable us to support all solutions ranging from legacy systems & applications to bespoke application software.

Our Value Proposition:

  • Proven maintenance and support framework
  • SLA-based support
  • Continuous monitoring and analysis
  • Repository of issues (with resolution)
  • Flexibility to ramp up (or down) resources

After an Application/Product is deployed, it needs to be adequately supported. Sudden downtimes and unscheduled maintenances can cause extensive damage to your Enterprise not only in terms of time and money, but also in terms of energy and resources. At Core, we provide a cost-effective combination of expertise, domain-knowledge, best-practices and technology that will ensure uninterrupted operations and hence, customer satisfaction.

Key Benefits:

  • Uninterrupted Operations
  • Freeing up your resources
  • Assured customer satisfaction
  • Extensive support - round-the-clock
  • Optimized, Cost-effective solutions

We also undertake comprehensive AMS for the Enterprise that enables you to keep your IT infrastructure and your business-critical applications running uninterrupted.

Our AMS Services:

  • Bug fixes and issue resolution
  • Enhancements to existing applications
  • Platform Migration for existing applications

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